Over 95 percent of the hospitals in my study integrate information from lawsuits into patient safety efforts. And risk managers and patient-safety personnel overwhelmingly report that lawsuit data have proved useful in efforts to identify and address error.A good goal for every industry, whether it is in the medical field, legal field, petroleum industry--learn from your mistakes so you don't do it again. Common sense, right? Unfortunately, sometimes, it takes a lawsuit to bring about learning...
Friday, May 17, 2013
Learning is Good for Every Industry
A New York Times Op-Ed summarizes a study showing that hospitals learn from litigation and make changes to help protect all of us: